na BHATT-11110000000198 20111124141251.0 160920||||||||| | ||| |||| ||ind|| 979-763-090-0 010-111100000000198 SBPKHAT ind aio [21] 658.81 658.81 FAN p Fandy Tjiptono Prinsip-prinsip total quality service (TQS)/ Fandy Tjiptono ed.5 Yogyakarta: Andi, 2007 xii, 176 hlm.; ilus.; 16 cm Manajemen pemasaran APBN Tahun 2011 SBPKHAT Perpustakaan Proklamator Bung Hatta Ruang baca umum 2017/PPBH/2011 2018/PPBH/2011 2019/PPBH/2011 2020/PPBH/2011 2021/PPBH/2011 2022/PPBH/2011