na 20081031121021.21 BHATT-00000000065980 311008s2007|||| | g | 000 0 eng 978- 3-598-22033-3 JKPNPNA [22] 027.7 027.7 POL m Poll, Roswitha Measuring quality : performance measurement in libraries / Roswitha Poll, Peter te Boekhorst 2nd revised editon Munchen : K.G. Saur, 2007 269 hlm. : ilus. ; 22 cm. IFLA Publications ; 127 Termasuk bibliografi Perpustakaan perguruan tinggi Evaluai Perpustakaan umum Evaluasi Boekhorst, Peter te JKPNPNA 1339/PN/2008 60000213:03-DEC-08*760000213:03-DEC-08*760000213:03-DEC-08* 010-27643460 0710nbm**2200012*a*4500