00940     2200301   450000500180000000100210001800800410003902000180008004000120009804100130011008200180012308400180014110000190015924501380017826000370031630000380035365000170039165000250040865900080043370000180044170000140045985000120047399000220048599000220050790200640052903500170059390000280061020090129120126.26BHATT-00000000099130290109s2002||||jki|   g |    000 0 ind    a979-691-136-1  aJKPNPNA1 aindheng042[22]a658.827  a658.827 TEM r1 aTemporal, Paul10aRomancing the customer :bmemaksimalkan nilai merek relationship management /cPaul Temporal dan Martin Trott ; penerjemah, Kusnandar  aJakarta :bSalemba Empat,c2002.  axiii, 180 hlm. :bilus. ;c24 cm. 4aMerek dagang 4aPelanggan, Pelayanan  aDNR1 aTrott, Martin0 aKusnandar  aSBPKHAT  a10.399/PN-BH/2008  a10.400/PN-BH/2008  760000694:29-JAN-09*760000694:29-JAN-09*760000459:31-JAN-09*  0010-30716160  00704nbm**2200012*a*4500