na 041113s2008||||nyu| g | 001 0 eng d BKTDB0411201300102 20131104105753.720 978-0-8058-6469-5 013-041113010260 SBPKHAT [20] 658.401 3 658.401 3 IMP Improving testing : applying process tools and techniques to assure quality / edited by Cheryl . Wild, Rohit Ramaswamy New York : Lawrence Erlbaum Associates, 2008. xiv, 410 hlm. ; 21 cm. Indeks Termasuk bibliografi Kualitas, Pengawasan Manajemen Wild, Cheryl L. Ramaswamy, Rohit, 1960- SBPKHAT