00710     2200229   4500001001900000005001900019008004100038020002200079035002100101040001200122082001900134084001900153100002600172245011900198260003200317300003200349504002400381650002300405700001900428700002100447850001200468BKTDB041120130023320131104145554.328160921|||||||||   |   |||   |||| ||ind||  a978-979-033-520-2  0013-041113023360  aSBPKHAT042[23]a338.47 2  a338.47 2 TAN p0 aRio Budi Prasadja Tan10aPsikologi pelayanan jasa hotel, restoran & kafe /cRio Budi Prasadja Tan ; editor, Yati Sumiharti, Daniel P. Purba  aJakarta :bErlangga,c2009.  a105 hlm. :bilus. ;c26 cm.  aTemasuk bibliografi 4aKonsumen, Perilaku0 aYati Sumiharti3 aPurba, Daniel P.  aSBPKHAT