na BKTDB0411201300233 20131104145554.328 160921||||||||| | ||| |||| ||ind|| 978-979-033-520-2 013-041113023360 SBPKHAT [23] 338.47 2 338.47 2 TAN p Rio Budi Prasadja Tan Psikologi pelayanan jasa hotel, restoran & kafe / Rio Budi Prasadja Tan ; editor, Yati Sumiharti, Daniel P. Purba Jakarta : Erlangga, 2009. 105 hlm. : ilus. ; 26 cm. Temasuk bibliografi Konsumen, Perilaku Yati Sumiharti Purba, Daniel P. SBPKHAT