00670 2200229 4500008004100000001001900041005001900060020001800079035002100097040001200118082002000130084002000150100002900170245007800199260003400277300002600311500001100337504003000348650002500378700002500403850001200428061113s2008||||nyu| g | 001 0 eng dBKTDB061120130012820131106093445.111 a0-415-36681-x 0013-061113012860 aSBPKHAT042[21]a658.401 3 a658.401 3 BAX m1 aBaxter, Lynne F.,d1961-10aManaging performance improvement /cLynne F.Baxter and Alasdair M.Macleod aNew York :bRoutledge,c2008. aix, 195 hlm. ;c23 cm aIndeks aBibliografi : hlm.181-189 4aManajemen mutu total1 aMacleod, Alasdair M. aSBPKHAT