na BKTDB0811201300050 20131108084434.106 160920||||||||| | ||| |||| ||ind|| 979-533-432-9 013-081113005060 SBPKHAT ind eng [23] 650 650 PEP e Peppard, Joe The Essence of business process re-engineering / Joe Peppard and Philip Rowland ; diterjemahkan oleh Fandy Tjiptono Yogyakarta : Andi , 1997. vii, 299 hlm. : ilus. ; 23 cm. Indeks Termasuk bibliografi Bisnis Rowland, Philip Fandy Tjiptono SBPKHAT