00693 2200217 4500008004100000001001900041005001900060020001800079035002100097040001200118082001800130084001800148100001700166245012600183260004400309300002700353504002700380650001800407650003800425850001200463141113s2003||||jki| g | 000 0 ind dBKTDB141120130006320131114123153.563 a979-97111-1-8 0013-141113006360 aSBPKHAT042[23]a658.562 a658.562 WIL s0 aWilly Susilo10a101 kesalahan konsepsi - pengembangan implementasi - sistem manajemen mutu standar internasional ISO 9001 /cWilli Susilo aJakarta :bVorqistatama Binamega,c2003 axv, 206 hlm. ;c22 cm. aBibliografi : hlm. 206 4aStandardisasi 4aManajemen mutu totalxStudi kasus aSBPKHAT