na 021113s2006||||nyu| g | 000 0 eng BHTDB0211201300096 20131102093444.307 0-07-147866-3 012-021113009660 SBPKHAT [23] 658.81 658.81 GSC s Gschwandtner, Gerhard Sales scripts that close every dead : 420 tested responses to 30 of the most difficult customer objections / Gerhard Gschwandtner, with Donald J. Moine New York : Mc Graw-Hill , 2006. xvii, 242 hlm. ; 24 cm. + 1 CD Indeks Penjualan Manajemen Moine, Donald J. SBPKHAT