
Judul | The Mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter |
Pengarang | Hodge, Richard Schachter, Lou |
Penerbitan | New York : McGraw-Hill, 2006 |
Deskripsi Fisik | xxii, 242 hlm. :ilus. ;23 cm |
ISBN | 0-07-147027-1 |
Subjek | Pelanggan, Pelayanan Pemasaran |
Catatan | Indeks Bibliografi : hlm. 227-230 |
Bahasa | Indonesia |
Bentuk Karya | Tidak ada kode yang sesuai |
Target Pembaca | Tidak ada kode yang sesuai |
No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
---|---|---|---|---|
1207000580 | 658.81HOD m | Dapat dipinjam | UPT Perpustakaan Proklamator Bung Hatta - Ruang Baca Umum | Tidak Tersedia |
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