
Judul | Romancing the customer : memaksimalkan nilai merek relationship management / Paul Temporal dan Martin Trott ; penerjemah, Kusnandar |
Pengarang | Temporal, Paul Trott, Martin Kusnandar |
Penerbitan | Jakarta : Salemba Empat, 2002. |
Deskripsi Fisik | xiii, 180 hlm. :ilus. ;24 cm. |
ISBN | 979-691-136-1 |
Subjek | Merek dagang Pelanggan, Pelayanan |
Bahasa | Indonesia |
Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
Target Pembaca | Umum |
No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
---|---|---|---|---|
0109063726 | 658.827 TEM r | Dapat dipinjam | UPT Perpustakaan Proklamator Bung Hatta - Ruang Baca Umum | Tersedia |
0109063727 | 658.827 TEM r | Dapat dipinjam | UPT Perpustakaan Proklamator Bung Hatta - Ruang Baca Umum | Tersedia |
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260 | $a Jakarta : $b Salemba Empat, $c 2002. | ||
300 | $a xiii, 180 hlm. : $b ilus. ; $c 24 cm. | ||
650 | 4 | $a Merek dagang | |
650 | 4 | $a Pelanggan, Pelayanan | |
659 | $a DNR | ||
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700 | 1 | $a Trott, Martin | |
850 | $a SBPKHAT | ||
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990 | $a 10.399/PN-BH/2008 | ||
990 | $a 10.400/PN-BH/2008 |
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