| Judul | Delivering customer service : how to win a competitive adge through managing customer relationships successfully / Shelia Payne |
| Pengarang | Payne, Shelia |
| EDISI | Deluxe ed |
| Penerbitan | Hongkong : Grolier International, 2005 |
| Deskripsi Fisik | 188 hlm. :ilus. ;23 cm. |
| ISBN | 0-7172-9740-3 |
| Subjek | Pelanggan, Pelayanan |
| Catatan | Indeks |
| Bahasa | Inggris |
| Bentuk Karya | Bukan fiksi atau tidak didefinisikan |
| Target Pembaca | Umum |
| No Barcode | No. Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
| 0108000665 | 658.812 PAY d | Dapat dipinjam | UPT Perpustakaan Proklamator Bung Hatta - Ruang Baca Umum | Tersedia |
| Tag | Ind1 | Ind2 | Isi |
| 001 | BHATT-00000000018117 | ||
| 005 | 20070803090801.01 | ||
| 008 | 030807s2005|||| | g | 001 0 eng | ||
| 020 | $a 0-7172-9740-3 | ||
| 035 | 0010-23115760 | ||
| 040 | $a JKPNPNA | ||
| 082 | 0 | 4 | $a 658.812 $2 [22] |
| 084 | $a 658.812 PAY d | ||
| 100 | 1 | $a Payne, Shelia | |
| 245 | 1 | 0 | $a Delivering customer service : $b how to win a competitive adge through managing customer relationships successfully / $c Shelia Payne |
| 250 | $a Deluxe ed | ||
| 260 | $a Hongkong : $b Grolier International, $c 2005 | ||
| 300 | $a 188 hlm. : $b ilus. ; $c 23 cm. | ||
| 440 | 0 | $a Grolier business library | |
| 500 | $a Indeks | ||
| 650 | 4 | $a Pelanggan, Pelayanan | |
| 659 | $a LNR | ||
| 900 | 00654nbm**2200012*a*4500 | ||
| 902 | 760000703:14-JAN-08*760000370:14-JAN-08* | ||
| 990 | $a 38150/PN-LT/2007 | ||
| 990 | $a 5063 / PN-BH / 2007 |
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